A site incident report is submitted with location and supporting evidence.
PUBLIC SAFETY & SMART CITIES / THE OPERATING DAY
Automate the SOPs
behind public safety.
Connect the teams, records and handoffs behind public safety, with the right people at each decision.
EXAMPLE OPERATION · PUBLIC SAFETYAll industries
daffyOS Example operation · Public Safety / One connected enterpriseVision AI Grid / Example record
An incident report reaches the duty officer
Supporting recordLinked to the original instruction
ATTACHEDDaffyI have linked the record and prepared the next step for Control room operator. Assign the report for authorised duty-officer review?
DECISION OWNER / CONTROL ROOM OPERATOR
Assign the report for authorised duty-officer review?The source record, responsible team and proposed next step are linked. This example waits for the decision owner.
Control room operator · Approval requiredTARGET OUTCOME
Assign the report for authorised duty-officer review?
Assign the report for authorised duty-officer review? The approval and follow-up stay attached to the original record.
RECORD IN FOCUSExample recordVision AI Grid SOP / Example
EXECUTION / SIMULATED
- Operating record DaffyEvidence captured
- 2Daffy Control room operatorAwaiting approval
- 3Control room operator Operation recordAction pending
- 4Operation record Follow-upFollow-up waiting
DECISION OWNER / CONTROL ROOM OPERATOR
Assign the report for authorised duty-officer review?The source record, responsible team and proposed next step are linked. This example waits for the decision owner.
Control room operator · Approval requiredWORKING NOTES
- No working notes yet.
ONE CONNECTED OPERATING DAY
What needs your attention?
Context follows this operation.
THE WORKSPACES BEHIND THE THREADS
Where your work
comes together.
Each workspace holds its part of the operation. Daffy coordinates the handoffs under the permissions you set.
Vision AI GridFleet, Transport & RouteRisk & ContinuityCommand CentreDocuments & RecordsData CoreField Service & InstallationMaintenance & Asset HealthCompliance & AuditIntegration FabricWorkforce CoreAttendance & ShiftsLearning & CertificationProject & DeliveryCustomer Support DeskSafety, EHS & IncidentsDAFFY Chat & Authority
ONE SOP TO START WITH
An incident report reaches the duty officer.
A representative scoping example. Integrations, actions and approval rules are agreed for your deployment.
01 / THE TRIGGER
A site incident report is submitted with location and supporting evidence.
02 / THE HUMAN DECISION
Assign the report for authorised duty-officer review?
03 / THE CONNECTED OUTCOME
The incident record carries its evidence, assigned owner and review history.
THE PEOPLE BEHIND THE PROCESS
Different teams.
One operating context.
01Command & Control
02Field Policing
03Traffic Management
04Investigation
05Surveillance Operations
06Camera Infrastructure
07Data & Analytics
08Records & Evidence
09Inter-agency Liaison
10IT & Security
11Training
12Administration
THE OPERATING CYCLE
The handoffs that
make the business work.
Use this operating map to decide where a record is created, who takes responsibility and what must be checked before work moves.
- 01 / START THE RECORD
Camera ingestion
Capture the source instruction, evidence and responsible owner.
- 02 / CARRY THE CONTEXT
Detection
Link the detection record to the previous stage and the team responsible for the next handoff.
- 03 / CARRY THE CONTEXT
Watchlist matching
Link the watchlist matching record to the previous stage and the team responsible for the next handoff.
- 04 / CARRY THE CONTEXT
Alert & assignment
Link the alert & assignment record to the previous stage and the team responsible for the next handoff.
- 05 / CARRY THE CONTEXT
Investigation
Link the investigation record to the previous stage and the team responsible for the next handoff.
- 06 / CARRY THE CONTEXT
Evidence
Link the evidence record to the previous stage and the team responsible for the next handoff.
- 07 / CLOSE THE LOOP
Command reporting
Retain the outcome, outstanding exceptions and decision history.
THE WORKSPACE MAP
The same brain.
Your industry’s vocabulary.
A workspace is shaped around the people and records it serves. These are starting points, with connected workflows between them.
Vision AI Grid
Camera & Detection Grid
Which cameras are offline and where?
Explore workspace Fleet, Transport & RouteVehicle Search & Route Reconstruction
Reconstruct the route for this plate.
Explore workspace Risk & ContinuityWatchlist & Alerting
Which watchlist hits went unacknowledged?
Explore workspace Command CentreCommand & Control
What is happening across the district right now?
Explore workspace Documents & RecordsEvidence & Records
Pull the annotated clip for this detection.
Explore workspace Data CoreDetection Data Core
Find every vehicle matching this description.
Explore workspace Field Service & InstallationField Response
What alerts are assigned to me right now?
Explore workspace Maintenance & Asset HealthCamera Infrastructure
Which cameras have degraded stream quality?
Explore workspace Compliance & AuditAccess Control & Audit
Who accessed which footage this week?
Explore workspace Integration FabricInter-agency Integration
Which external systems are connected?
Explore workspace Workforce CoreOfficer & Staff Core
Who is cleared for investigation-level access?
Explore workspace Attendance & ShiftsShift & Duty Roster
Is the control room fully manned tonight?
Explore workspace Learning & CertificationTraining & Certification
Who needs recertification this quarter?
Explore workspace Project & DeliveryDeployment & Expansion
What is the status of the next district rollout?
Explore workspace Customer Support DeskOperations Helpdesk
What operational issues are open?
Explore workspace Safety, EHS & IncidentsIncident Management
Which incidents are open and what evidence exists?
Explore workspace DAFFY Chat & AuthorityDAFFY Chat & Authority
How many watchlist hits are unacknowledged?
Explore workspaceAUTHORITY, IN CONTEXT
The right answer.
For the right person.
Agree access and action permissions before connecting operational data. The same question can require a different scope for each role.
“What alerts are assigned to me right now?”
Alerts assigned to them and their zone.
“Which cameras are offline and where?”
All live feeds, alerts and camera health.
“Reconstruct the route for this plate over the last 48 hours.”
Case-linked searches, routes and evidence.
“How many watchlist hits in my jurisdiction went unacknowledged?”
Their jurisdiction, alerts, hits, officer response.
“What is detection performance across the district?”
All stations, all cameras, all performance.
“Who accessed which footage this week?”
Infrastructure, access control and audit trail.
START WITH ONE WORKFLOW
One SOP today.
A more connected company tomorrow.
Bring us the process, the people and the exceptions. We’ll map the first proof of value.