An order is ready to stage. One linked batch still has an open quality review.
LOGISTICS & WAREHOUSING / THE OPERATING DAY
Automate the SOPs
behind every movement.
Connect the arrival, the stock, the order and the customer, so the right next step can follow.
THE WORKSPACES BEHIND THE THREADS
Where your work
comes together.
Each workspace holds its part of the operation. Daffy coordinates the handoffs under the permissions you set.
ONE SOP TO START WITH
A delivery needs its supporting record.
A representative scoping example. Integrations, actions and approval rules are agreed for your deployment.
The delivery record is missing an acknowledgement needed for billing.
Approve a clarification request to the delivery owner?
The billing team sees the open item and the delivery owner has its context.
THE PEOPLE BEHIND THE PROCESS
Different teams.
One operating context.
THE OPERATING CYCLE
The handoffs that
make the business work.
Use this operating map to decide where a record is created, who takes responsibility and what must be checked before work moves.
- 01 / START THE RECORD
Booking & indent
Capture the source instruction, evidence and responsible owner.
- 02 / CARRY THE CONTEXT
Vehicle allocation
Link the vehicle allocation record to the previous stage and the team responsible for the next handoff.
- 03 / CARRY THE CONTEXT
Loading & gate-out
Link the loading & gate-out record to the previous stage and the team responsible for the next handoff.
- 04 / CARRY THE CONTEXT
In transit
Link the in transit record to the previous stage and the team responsible for the next handoff.
- 05 / CARRY THE CONTEXT
Hub transfer
Link the hub transfer record to the previous stage and the team responsible for the next handoff.
- 06 / CARRY THE CONTEXT
Delivery & POD
Link the delivery & pod record to the previous stage and the team responsible for the next handoff.
- 07 / CLOSE THE LOOP
Billing & claims
Retain the outcome, outstanding exceptions and decision history.
THE WORKSPACE MAP
The same brain.
Your industry’s vocabulary.
A workspace is shaped around the people and records it serves. These are starting points, with connected workflows between them.
Fleet, Transport & Route
Where is vehicle 4412 and will it make the window?
Explore workspace Dispatch & LoadingGate, Loading & Detention
Which vehicles have been at the dock longest?
Explore workspace Warehouse & FulfilmentHub & Cross-Dock
What is sitting at the Nagpur hub right now?
Explore workspace Field Service & InstallationDelivery & Proof of Delivery
Which deliveries have no POD yet?
Explore workspace Maintenance & Asset HealthFleet Maintenance
Which vehicles are off-road and why?
Explore workspace Vision AI GridVision AI Grid
Show me every vehicle that entered the Bhiwandi gate today.
Explore workspace Attendance & ShiftsDriver Duty & Attendance
Which drivers are close to their duty limit?
Explore workspace Billing & CollectionsFreight Billing & Collections
Show me collections older than 45 days, worst first.
Explore workspace Costing & ProfitabilityLane & Trip Costing
Which lanes are running below target margin?
Explore workspace Customer Support DeskCustomer Service Desk
What do I tell the customer about consignment 88-2291?
Explore workspace Client PortalShipper Portal
Which customers have unread delivery updates?
Explore workspace Procurement & VendorsFuel & Procurement
Which vehicles are consistently off fuel norm?
Explore workspace Compliance & AuditTransport Compliance
Which vehicles have documents expiring this month?
Explore workspace Safety, EHS & IncidentsSafety & Incidents
Which drivers show the riskiest behaviour this month?
Explore workspace Workforce CoreDriver & Staff Core
Who is qualified to run the hazardous lane?
Explore workspace Risk & ContinuityClaims & Risk
What claims are open and what evidence do we have?
Explore workspace Command CentreNetwork Command Centre
What is going wrong across the network right now?
Explore workspace Integration FabricIntegration Fabric
Which integrations failed in the last 24 hours?
Explore workspace DAFFY Chat & AuthorityDAFFY Chat & Authority
Where is every vehicle right now?
Explore workspaceAUTHORITY, IN CONTEXT
The right answer.
For the right person.
Agree access and action permissions before connecting operational data. The same question can require a different scope for each role.
“What is my next pickup and is my permit valid for that state?”
Own trip, own route, own documents and duty hours.
“Where is vehicle 4412 and will it make the delivery window?”
All vehicles live, all trips today, all exceptions.
“Which vehicles have been at my dock longest?”
Their hub, arrivals, cross-dock, turnaround, manpower.
“What do I tell the customer about consignment 88-2291?”
Their accounts, shipment status, ETAs, complaints.
“Which lanes are running below target margin?”
All routes, all hubs, on-time performance and cost.
“Where is our money leaking across the network?”
Fleet utilisation, freight spend and claims exposure.
START WITH ONE WORKFLOW
One SOP today.
A more connected company tomorrow.
Bring us the process, the people and the exceptions. We’ll map the first proof of value.