Receiving has recorded the goods, but the purchase-order reference needs confirmation.
WAREHOUSING & FULFILMENT / THE OPERATING DAY
Automate the SOPs
behind warehousing.
Connect the teams, records and handoffs behind warehousing, with the right people at each decision.
EXAMPLE OPERATION · WAREHOUSINGAll industries
daffyOS Example operation · Warehousing / One connected enterpriseInventory & Dispatch / Example record
An arrival is missing its order reference
Supporting recordLinked to the original instruction
ATTACHEDDaffyI have linked the record and prepared the next step for Shift supervisor. Ask procurement to confirm the reference before completing receipt?
DECISION OWNER / SHIFT SUPERVISOR
Ask procurement to confirm the reference before completing receipt?The source record, responsible team and proposed next step are linked. This example waits for the decision owner.
Shift supervisor · Approval requiredTARGET OUTCOME
Ask procurement to confirm the reference before completing receipt?
Ask procurement to confirm the reference before completing receipt? The approval and follow-up stay attached to the original record.
RECORD IN FOCUSExample recordInventory & Dispatch SOP / Example
EXECUTION / SIMULATED
- Operating record DaffyEvidence captured
- 2Daffy Shift supervisorAwaiting approval
- 3Shift supervisor Operation recordAction pending
- 4Operation record Follow-upFollow-up waiting
DECISION OWNER / SHIFT SUPERVISOR
Ask procurement to confirm the reference before completing receipt?The source record, responsible team and proposed next step are linked. This example waits for the decision owner.
Shift supervisor · Approval requiredWORKING NOTES
- No working notes yet.
ONE CONNECTED OPERATING DAY
What needs your attention?
Context follows this operation.
THE WORKSPACES BEHIND THE THREADS
Where your work
comes together.
Each workspace holds its part of the operation. Daffy coordinates the handoffs under the permissions you set.
Warehouse & FulfilmentInventory & StoresDispatch & LoadingPackaging & LabellingTraceability & SerialisationFleet, Transport & RouteVision AI GridBilling & CollectionsCosting & ProfitabilityAttendance & ShiftsWorkforce CoreSafety, EHS & IncidentsMaintenance & Asset HealthCustomer Support DeskClient PortalCompliance & AuditCommand CentreDAFFY Chat & Authority
ONE SOP TO START WITH
An arrival is missing its order reference.
A representative scoping example. Integrations, actions and approval rules are agreed for your deployment.
01 / THE TRIGGER
Receiving has recorded the goods, but the purchase-order reference needs confirmation.
02 / THE HUMAN DECISION
Ask procurement to confirm the reference before completing receipt?
03 / THE CONNECTED OUTCOME
The arrival, open receipt and procurement follow-up stay linked.
THE PEOPLE BEHIND THE PROCESS
Different teams.
One operating context.
01Inbound & Receiving
02Put-away
03Picking
04Packing
05Outbound & Despatch
06Inventory Control
07Client Services
08Facilities & Equipment
09Safety
10Billing
11HR
12Systems
THE OPERATING CYCLE
The handoffs that
make the business work.
Use this operating map to decide where a record is created, who takes responsibility and what must be checked before work moves.
- 01 / START THE RECORD
Appointment & arrival
Capture the source instruction, evidence and responsible owner.
- 02 / CARRY THE CONTEXT
Receiving
Link the receiving record to the previous stage and the team responsible for the next handoff.
- 03 / CARRY THE CONTEXT
Put-away
Link the put-away record to the previous stage and the team responsible for the next handoff.
- 04 / CARRY THE CONTEXT
Storage & counting
Link the storage & counting record to the previous stage and the team responsible for the next handoff.
- 05 / CARRY THE CONTEXT
Picking
Link the picking record to the previous stage and the team responsible for the next handoff.
- 06 / CARRY THE CONTEXT
Packing & despatch
Link the packing & despatch record to the previous stage and the team responsible for the next handoff.
- 07 / CLOSE THE LOOP
Returns & billing
Retain the outcome, outstanding exceptions and decision history.
THE WORKSPACE MAP
The same brain.
Your industry’s vocabulary.
A workspace is shaped around the people and records it serves. These are starting points, with connected workflows between them.
Warehouse & Fulfilment
Warehouse Operations
How many orders are still unpicked for the cut-off?
Explore workspace Inventory & StoresInventory Control
Which locations have counted short this week?
Explore workspace Dispatch & LoadingOutbound & Despatch
What is loading right now and against which orders?
Explore workspace Packaging & LabellingPacking & Verification
How many pack errors were caught this week?
Explore workspace Traceability & SerialisationBatch & Serial Traceability
Which orders contained lot A-882?
Explore workspace Fleet, Transport & RouteYard & Vehicle Flow
Which vehicles are waiting in the yard?
Explore workspace Vision AI GridVision AI Grid
Show me every damage detected at receiving today.
Explore workspace Billing & CollectionsClient Billing
What have we not billed this month?
Explore workspace Costing & ProfitabilityCost to Serve
Which client costs more to serve than we charge?
Explore workspace Attendance & ShiftsAttendance & Shifts
Who is on shift in Zone C tonight?
Explore workspace Workforce CoreWorkforce Core
Who is licensed to operate the reach truck?
Explore workspace Safety, EHS & IncidentsSafety & EHS
Any forklift proximity incidents this week?
Explore workspace Maintenance & Asset HealthEquipment & Facilities
Which equipment is due for service?
Explore workspace Customer Support DeskClient Services Desk
What is this client asking about and what is the real position?
Explore workspace Client PortalClient Portal
Which clients have open items in their portal?
Explore workspace Compliance & AuditCompliance & Audit
Prepare the audit pack for client 7.
Explore workspace Command CentreCommand Centre
What threatens tonight’s cut-off?
Explore workspace DAFFY Chat & AuthorityDAFFY Chat & Authority
What is our dock-to-stock time trend?
Explore workspaceAUTHORITY, IN CONTEXT
The right answer.
For the right person.
Agree access and action permissions before connecting operational data. The same question can require a different scope for each role.
“What is on my pick list and where do I start?”
Own pick list, own route, own accuracy score.
“How many orders are still unpicked for tonight’s cut-off?”
Their zones, waves, staff and open orders.
“Which locations have counted short this week?”
All stock, all counts, all variances.
“Is the client’s stock accurate before their audit?”
Their assigned clients, stock, orders, SLAs.
“What is our dock-to-stock time trend this month?”
Their site, throughput, accuracy, space, cost.
“Which client costs more to serve than we charge?”
All four sites, margin per client, capacity.
START WITH ONE WORKFLOW
One SOP today.
A more connected company tomorrow.
Bring us the process, the people and the exceptions. We’ll map the first proof of value.