An applicant’s enrolment checklist has an outstanding document.
EDUCATION, TRAINING & EDTECH / THE OPERATING DAY
Automate the SOPs
behind education.
Connect the teams, records and handoffs behind education, with the right people at each decision.
EXAMPLE OPERATION · EDUCATIONAll industries
daffyOS Example operation · Education / One connected enterpriseLearning & Certification / Example record
An enrolment is missing a document
Supporting recordLinked to the original instruction
ATTACHEDDaffyI have linked the record and prepared the next step for Faculty. Approve a document request before enrolment completion?
DECISION OWNER / FACULTY
Approve a document request before enrolment completion?The source record, responsible team and proposed next step are linked. This example waits for the decision owner.
Faculty · Approval requiredTARGET OUTCOME
Approve a document request before enrolment completion?
Approve a document request before enrolment completion? The approval and follow-up stay attached to the original record.
RECORD IN FOCUSExample recordLearning & Certification SOP / Example
EXECUTION / SIMULATED
- Operating record DaffyEvidence captured
- 2Daffy FacultyAwaiting approval
- 3Faculty Operation recordAction pending
- 4Operation record Follow-upFollow-up waiting
DECISION OWNER / FACULTY
Approve a document request before enrolment completion?The source record, responsible team and proposed next step are linked. This example waits for the decision owner.
Faculty · Approval requiredWORKING NOTES
- No working notes yet.
ONE CONNECTED OPERATING DAY
What needs your attention?
Context follows this operation.
THE WORKSPACES BEHIND THE THREADS
Where your work
comes together.
Each workspace holds its part of the operation. Daffy coordinates the handoffs under the permissions you set.
Learning & CertificationAttendance & ShiftsWorkforce CoreLead Capture & EnrichmentAI Calling DeskBilling & CollectionsGoals & PerformanceCustomer SuccessSales PipelineBookings & AppointmentsDocuments & RecordsCompliance & AuditStore & Branch OperationsVision AI GridCustomer Support DeskMarketing & CampaignsCommand CentreDAFFY Chat & Authority
ONE SOP TO START WITH
An enrolment is missing a document.
A representative scoping example. Integrations, actions and approval rules are agreed for your deployment.
01 / THE TRIGGER
An applicant’s enrolment checklist has an outstanding document.
02 / THE HUMAN DECISION
Approve a document request before enrolment completion?
03 / THE CONNECTED OUTCOME
Admissions and the applicant-facing team share the checklist and next step.
THE PEOPLE BEHIND THE PROCESS
Different teams.
One operating context.
01Academics
02Admissions
03Examinations
04Student Affairs
05Faculty Management
06Placements
07Fees & Finance
08Library & Resources
09IT & Systems
10Hostel & Facilities
11Compliance & Affiliation
12Alumni
THE OPERATING CYCLE
The handoffs that
make the business work.
Use this operating map to decide where a record is created, who takes responsibility and what must be checked before work moves.
- 01 / START THE RECORD
Enquiry & admission
Capture the source instruction, evidence and responsible owner.
- 02 / CARRY THE CONTEXT
Enrolment & onboarding
Link the enrolment & onboarding record to the previous stage and the team responsible for the next handoff.
- 03 / CARRY THE CONTEXT
Teaching & attendance
Link the teaching & attendance record to the previous stage and the team responsible for the next handoff.
- 04 / CARRY THE CONTEXT
Learning & assessment
Link the learning & assessment record to the previous stage and the team responsible for the next handoff.
- 05 / CARRY THE CONTEXT
Engagement watch
Link the engagement watch record to the previous stage and the team responsible for the next handoff.
- 06 / CARRY THE CONTEXT
Examination & result
Link the examination & result record to the previous stage and the team responsible for the next handoff.
- 07 / CLOSE THE LOOP
Placement & alumni
Retain the outcome, outstanding exceptions and decision history.
THE WORKSPACE MAP
The same brain.
Your industry’s vocabulary.
A workspace is shaped around the people and records it serves. These are starting points, with connected workflows between them.
Learning & Certification
Learning & Curriculum
Which topics are students struggling with most?
Explore workspace Attendance & ShiftsAttendance & Presence
Which students are short on attendance?
Explore workspace Workforce CoreStudents & Faculty Core
Are we compliant on faculty-student ratio?
Explore workspace Lead Capture & EnrichmentAdmissions & Enquiry
What is our conversion rate by programme?
Explore workspace AI Calling DeskCounselling & Outreach Calls
How many enquiries did calling convert this week?
Explore workspace Billing & CollectionsFees & Collections
Which fee arrears are over 90 days?
Explore workspace Goals & PerformanceAssessment & Results
Which results are pending moderation?
Explore workspace Customer SuccessStudent Success & Retention
Which students are at risk of dropping out?
Explore workspace Sales PipelinePlacements & Employers
Which employers are actively recruiting from us?
Explore workspace Bookings & AppointmentsTimetable & Rooms
Which rooms are free this afternoon?
Explore workspace Documents & RecordsRecords & Certificates
Which student documents are missing?
Explore workspace Compliance & AuditAffiliation & Compliance
What affiliation requirements are due this term?
Explore workspace Store & Branch OperationsCampus & Hostel Operations
What are hostel students complaining about?
Explore workspace Vision AI GridVision AI Grid
Any unauthorised access after hours?
Explore workspace Customer Support DeskStudent Helpdesk
What are students raising most this month?
Explore workspace Marketing & CampaignsMarketing & Outreach
Which campaign actually produced enrolments?
Explore workspace Command CentreInstitution Command Centre
Where are we losing students right now?
Explore workspace DAFFY Chat & AuthorityDAFFY Chat & Authority
What is my attendance and am I short anywhere?
Explore workspaceAUTHORITY, IN CONTEXT
The right answer.
For the right person.
Agree access and action permissions before connecting operational data. The same question can require a different scope for each role.
“What is my attendance and am I short in any subject?”
Own attendance, marks, fees, timetable.
“Which of my students are falling behind?”
Their classes, their students, their assessments.
“Which students in my department are at risk of dropping out?”
Their department, faculty, results, at-risk students.
“What is our conversion rate by programme this cycle?”
Enquiries, conversion and intake across programmes.
“Are we compliant on faculty ratio across all programmes?”
All campuses, academics, compliance, examinations.
“Where are we losing students and what is it costing?”
Institutional performance, finances and accreditation.
START WITH ONE WORKFLOW
One SOP today.
A more connected company tomorrow.
Bring us the process, the people and the exceptions. We’ll map the first proof of value.